Don Carro
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Privacy Policy Effective Date: 09/11/2018
Last Updated: 04/12/2024
  1. Introduction Welcome to Latino Auto Group, LLC DBA Don Carro ("Company," "we," "us," or "our"). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, www.doncarro.com (the "Website").
By using our Website, you- agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Website.
  1. Information We Collect When you visit our Website, we may collect the following types of information:
A. Personal Information We collect personal information when you voluntarily provide it through our Website, including but not limited to:
Name Email address Phone number Mailing address Driver’s license or ID information (for financing applications) Financial information (for loan applications) Employment details (if applicable for financing purposes) B. Non-Personal Information We automatically collect certain non-personal information about your device and browsing activity, such as:
IP address Browser type and version Operating system Referring website or search terms Pages visited and time spent on our site We may use cookies, web beacons, and similar tracking technologies to collect this data.
  1. How We Use Your Information We may use the information we collect for the following purposes:
To process and manage vehicle purchases, financing, and trade-ins To communicate with you regarding inquiries, promotions, or services To improve our Website’s functionality and user experience To comply with legal obligations and prevent fraud To send marketing and promotional materials (if you have opted in) To analyze Website traffic and trends We will never sell your personal information to third parties.
  1. Sharing and Disclosure of Information We may share your personal information with:
Third-party lenders and financial institutions for auto financing purposes Service providers and business partners assisting with vehicle sales, maintenance, and customer support Legal authorities when required by law or to protect against fraud and unauthorized transactions Marketing partners (only if you have given explicit consent) We require all third parties to handle your information securely and in accordance with applicable laws.
  • Mobile Information Sharing: 'We will not share your mobile information with third parties for marketing purposes without your explicit consent.'
  • Contact Information: 469-581-0600 for inquiries about data privacy.
  • Data Transfer Commitment: We will not transfer your personal data to external organizations without your explicit consent, except as required by law.
  • Opt-Out Rights: You have the right to opt out of receiving SMS messages from us at any time. To opt out, please reply 'STOP' to any message you receive from us or contact our customer service team for assistance.
  1. Cookies and Tracking Technologies We use cookies and tracking technologies to:
Enhance user experience Understand Website traffic and visitor behavior Provide targeted advertisements based on your interests You can manage or disable cookies through your browser settings. However, doing so may limit some functionalities of our Website.
  1. Data Security We take appropriate measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
If you suspect unauthorized use of your personal information, please contact us immediately.
Terms and Conditions
Welcome to Latino Auto Group, LLC DBA Don Carro ("Company," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of www.doncarro.com (the "Website") and the purchase of vehicles and services offered through our platform. By accessing this Website or making a purchase, you agree to be bound by these Terms.
If you do not agree, please do not use our Website.
  1. GENERAL TERMS Latino Auto Group, LLC DBA Don Carro operates as a used vehicle dealership, providing vehicle sales, financing, and trade-in services. We reserve the right to modify, suspend, or terminate any part of the Website at any time without notice. Vehicle prices, promotions, and availability are subject to change without notice.
  1. ELIGIBILITY To use our Website or purchase a vehicle, you must:
Be at least 18 years old. Provide accurate personal and financial information. Have the legal capacity to enter into a contract. Additional requirements may apply for financing and trade-ins.
  1. VEHICLE SALES & PURCHASE TERMS A. Used Vehicle Sales All vehicles are sold “as-is” unless stated otherwise. Prices do not include sales tax, title fees, registration, documentation fees, or other government-imposed costs. Vehicle images and descriptions are for reference only. We do not guarantee that the actual vehicle matches the exact specifications shown on the Website. B. Vehicle Availability Vehicles are not guaranteed until full payment is processed, and all documents are signed. We reserve the right to cancel or refuse a sale for any reason, including pricing errors or fraud concerns. C. Trade-Ins Trade-in values are estimated and subject to inspection and verification before finalizing any offer. We reserve the right to adjust the trade-in value based on the vehicle’s actual condition.
  1. FINANCING & PAYMENT TERMS A. Financing Approval Financing is subject to third-party lender approval. We do not guarantee loan approval or specific interest rates. Customers must provide required documents, including proof of income, residence, valid driver’s license, and insurance. B. Payment Terms Accepted payment methods include cash, credit/debit cards, certified checks, and financing through approved lenders. A non-refundable deposit may be required to hold a vehicle.
  1. RETURNS, REFUNDS, AND CANCELLATIONS A. All Sales Are Final No returns, refunds, or exchanges are allowed after purchase. Buyers are responsible for inspecting the vehicle before completing the transaction. B. Deposits Deposits are non-refundable unless otherwise stated in writing. C. Cancellations A purchase may be canceled only if the vehicle is not yet delivered or picked up, and the request is approved by management.
  1. WARRANTIES & LIABILITY DISCLAIMER All vehicles are sold "as-is" unless explicitly stated in a separate written warranty. The Company is not responsible for mechanical failures, past damages, or defects discovered after purchase. Customers may purchase third-party extended warranties where available.
  1. TITLE, REGISTRATION & DOCUMENTATION Title and registration processing times vary based on state laws and DMV processing times. Buyers are responsible for providing the necessary documentation for title transfer. We are not responsible for delays in title processing caused by third-party lenders or state agencies.
  1. DELIVERY & PICK-UP Customers are responsible for arranging pick-up or delivery of the vehicle. Delivery may be available at an additional cost, subject to location and carrier availability.
  1. WEBSITE USE & USER CONDUCT By using our Website, you agree not to:
Provide false information on financing applications or vehicle inquiries. Interfere with the Website’s security features or attempt unauthorized access. Engage in fraudulent or unlawful activities. We reserve the right to restrict or terminate Website access for violations of these Terms.
  1. PRIVACY POLICY Your use of the Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information and phone number.
  • Message Types: Messages users will receive: Promotional, Informational, Marketing content
  • Message Frequency: Weekly Estimate of how often users will receive messages.
  • Notice: Message and data rates may apply.
  • Unsubscribe Instructions: Text STOP to unsubscribe.
  • Help Instructions: Text HELP for assistance.
  1. DISPUTE RESOLUTION A. Arbitration Clause Any disputes arising from these Terms or a purchase must be resolved through binding arbitration rather than litigation, except for small claims disputes. B. Governing Law These Terms are governed by the laws of Texas, without regard to conflict of law principles.